Shipping policy

Shipping Policy

Free Shipping on All Orders

We offer free standard shipping on all orders within the United States. No minimum purchase required.

Processing Time

Orders are processed within 2-3 business days. You will receive an email confirmation with tracking information once your order ships.

Estimated Delivery Time

Standard shipping typically arrives within 7-14 business days after your order is processed. Delivery times may vary depending on your location and carrier conditions.

Please note: Shipping times are estimates and not guaranteed. Occasional delays may occur due to high demand, weather, or carrier issues beyond our control.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this number to monitor your package's progress directly through the carrier's website.

Shipping Restrictions

At this time, we only ship within the United States. We do not currently offer international shipping.

Questions?

If you have any questions about your order or shipping status, please contact us at support@coolhoundpets.com. We typically respond within 24-48 hours.